DT Swiss carbon fiber wheelsets recalled due to fall hazard
- Last updated
- 2025-07-31
- Category
- Sports and fitness
- Issue
- Fall hazard
- Hazard type
- Fall or tip-over
De onde vem o dado
Official Health Canada recall page
Cuidado
This is safety information, not advice
O que fazer com isso
What to do if you own this product
What is the hazard with DT Swiss carbon fiber wheelsets?
DT Swiss carbon fiber wheelsets was announced in a previous recall cycle, in the "Sports and fitness" category. Fall hazard That is the hazard as reported publicly by the firm and the regulator; it does not necessarily mean every unit has failed.
What should you do if you own this product?
Consumers should immediately stop using the recalled DT Swiss carbon fiber wheelsets and contact DT Swiss for a replacement if applicable. For more information, consumers can contact DT Swiss by email at recall@dtswiss.com, by telephone at 1-800-000-1994 from 8:30 am to 3:30pm Central Time, or visit the company website. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form. This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls. Contact the firm directly using the official recall page linked below for the exact remedy steps.
Glossário: os termos desta página
Recall
A public notice from a safety regulator or the company itself asking consumers to stop using, return, repair or exchange a product because it does not meet a safety requirement.
Remedy
What the company offers to fix the problem: a refund, a free repair, a replacement product, or instructions to dispose of the item safely.
Hazard
The specific way a product can hurt someone — for example choking, fire, electric shock or a fall — as described by the regulator or the manufacturer.
Product recall glossary — todos os 8 termos.