EcoFlow Delta Max 2000 Power Stations recalled due to risk of serious burn injury and fire hazard
- Last updated
- 2025-10-24
- Category
- Electronics
- Issue
- Burn hazard - Fire hazard
- Hazard type
- Fire or burn
De onde vem o dado
Official Health Canada recall page
Cuidado
This is safety information, not advice
O que fazer com isso
What to do if you own this product
What is the hazard with EcoFlow Delta Max 2000 Power Stations?
EcoFlow Delta Max 2000 Power Stations was announced earlier this year, in the "Electronics" category. Burn hazard - Fire hazard That is the hazard as reported publicly by the firm and the regulator; it does not necessarily mean every unit has failed.
What should you do if you own this product?
Consumers should immediately stop using the recalled EcoFlow Delta Max (2000) and contact EcoFlow Technology for instructions on installing a free repair in the form of a firmware update. This recall does not involve a physical product return.For more information, consumers can contact EcoFlow by telephone at 1-833-424-4137, from 9 a.m. to 4 p.m. ET, Monday through Friday, by email at deltamax2000@ecoflow.com, or visit the company website online at https://www.ecoflow.com/us/blog/ecoflow-delta-max-2000-recall-firmwareupdate or https://us.ecoflow.com and click on “IMPORTANT RECALL INFORMATION and Firmware Update” at the top of the page for more information.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls. Contact the firm directly using the official recall page linked below for the exact remedy steps.
Glossário: os termos desta página
Recall
A public notice from a safety regulator or the company itself asking consumers to stop using, return, repair or exchange a product because it does not meet a safety requirement.
Remedy
What the company offers to fix the problem: a refund, a free repair, a replacement product, or instructions to dispose of the item safely.
Hazard
The specific way a product can hurt someone — for example choking, fire, electric shock or a fall — as described by the regulator or the manufacturer.
Flammability
How easily a material catches fire and how fast it burns. Textiles, electronics and candles are recalled for flammability when they fail a mandatory flame-resistance test.
Fonte: CPSC Flammable Fabrics Act standards — U.S. Consumer Product Safety Commission.
Product recall glossary — todos os 8 termos.