Consumer and Vehicles

Product Recall: FocusRay Wired Web Cam (2609-0104)

Published
2026-09-15
Category
Communications and media equipment – Web Cameras
Brand
FocusRay
Hazard type
Fire or burn

Product Recall for FocusRay Wired Web Cam presenting a risk of fire.

De onde vem o dado

Official OPSS report

Read the full report, including any product image, on gov.uk. Office for Product Safety and Standards, Open Government Licence v3.0.

Cuidado

This is safety information, not advice

We only reused the text OPSS published, never a third-party product photo — see the official link above for images.

O que fazer com isso

What to do if you bought this product

Follow the corrective action below. If it mentions a marketplace listing removal, check whether your seller has offered a refund directly.

What is the hazard with Product Recall: FocusRay Wired Web Cam (2609-0104)?

Product Recall: FocusRay Wired Web Cam (2609-0104) (FocusRay) was announced in the last month, in the "Communications and media equipment – Web Cameras" category. The product presents a risk of fire because the design and assembly of the housing may provide inadequate support for the internal circuit board, causing it to become detached during normal use. This may cause internal electrical components to come into contact with one another, resulting in a short circuit and presenting a risk of overheating and fire. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016. That is the hazard as reported publicly by the firm and the regulator; it does not necessarily mean every unit has failed.

What should you do if you own this product?

The product has been recalled from end users by AoharuNEXT Inc.. Consumers should stop using affected products immediately and visit [FocusRay 有線モデルリコール特設ページ 株式会社AoharuNEXT](https://www.aoharunext.co.jp/en/support/recall) to complete a recall form and arrange a replacement. For more information, contact AoharuNEXT Inc. on recall@aoharunext.co.jp. Contact the firm directly using the official recall page linked below for the exact remedy steps.

Glossário: os termos desta página

Recall

A public notice from a safety regulator or the company itself asking consumers to stop using, return, repair or exchange a product because it does not meet a safety requirement.

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Hazard

The specific way a product can hurt someone — for example choking, fire, electric shock or a fall — as described by the regulator or the manufacturer.

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Product recall glossary — todos os 8 termos.