Consumer and Vehicles

Product Recall: Universal Travel Adaptor 931E (2601-0268)

Published
2026-06-25
Category
Electrical appliances and equipment - Adaptors (Electrical)
Hazard type
Electrical shock

Product Recall for Universal Travel Adaptor 931E presenting a high risk of electric shock.

De onde vem o dado

Official OPSS report

Read the full report, including any product image, on gov.uk. Office for Product Safety and Standards, Open Government Licence v3.0.

Cuidado

This is safety information, not advice

We only reused the text OPSS published, never a third-party product photo — see the official link above for images.

O que fazer com isso

What to do if you bought this product

Follow the corrective action below. If it mentions a marketplace listing removal, check whether your seller has offered a refund directly.

What is the hazard with Product Recall: Universal Travel Adaptor 931E (2601-0268)?

Product Recall: Universal Travel Adaptor 931E (2601-0268) was announced earlier this year, in the "Electrical appliances and equipment - Adaptors (Electrical)" category. The product presents a risk of electric shock because the shutters do not prevent access to live internal parts. A consumer could touch these parts and receive an electric shock. In addition, the plug face does not meet the dimensional requirements of BS 1363 and does not make a secure connection with the socket. Improvements are also required to product labelling and marking. The product does not meet the requirements of the Plugs & Sockets etc. (Safety) Regulations 1994. That is the hazard as reported publicly by the firm and the regulator; it does not necessarily mean every unit has failed.

What should you do if you own this product?

The local authority is requiring the recall of the product from end users. Consumers who own the product are advised to stop using it immediately and contact the distributor they purchased from for redress. Contact the firm directly using the official recall page linked below for the exact remedy steps.

Glossário: os termos desta página

Recall

A public notice from a safety regulator or the company itself asking consumers to stop using, return, repair or exchange a product because it does not meet a safety requirement.

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Hazard

The specific way a product can hurt someone — for example choking, fire, electric shock or a fall — as described by the regulator or the manufacturer.

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Product recall glossary — todos os 8 termos.