Consumer and Vehicles

Product Safety Report: ALEENFOON Caregiver Pager sold via Amazon (2608-0033)

Published
2026-08-10
Category
Communication and media equipment – Pagers
Brand
ALEENFOON
Hazard type
Fire or burn

Product Safety Report for ALEENFOON Caregiver Pager presenting a serious risk of fire.

De onde vem o dado

Official OPSS report

Read the full report, including any product image, on gov.uk. Office for Product Safety and Standards, Open Government Licence v3.0.

Cuidado

This is safety information, not advice

We only reused the text OPSS published, never a third-party product photo — see the official link above for images.

O que fazer com isso

What to do if you bought this product

Follow the corrective action below. If it mentions a marketplace listing removal, check whether your seller has offered a refund directly.

What is the hazard with ALEENFOON Caregiver Pager sold via Amazon (2608-0033)?

ALEENFOON Caregiver Pager sold via Amazon (2608-0033) (ALEENFOON) was announced earlier this year, in the "Communication and media equipment – Pagers" category. The product presents a serious risk of fire because the plug does not meet the dimensional requirements of BS 1363 and cannot make a secure connection to the socket. Over time, this could lead to the plug overheating and igniting, causing a fire. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets etc (Safety) Regulations 1994. That is the hazard as reported publicly by the firm and the regulator; it does not necessarily mean every unit has failed.

What should you do if you own this product?

The import has been rejected at the border. The listing has been removed by the online marketplace (Amazon). We recommend that you stop using this product immediately and contact the seller for redress. Contact the firm directly using the official recall page linked below for the exact remedy steps.

Glossário: os termos desta página

Recall

A public notice from a safety regulator or the company itself asking consumers to stop using, return, repair or exchange a product because it does not meet a safety requirement.

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Hazard

The specific way a product can hurt someone — for example choking, fire, electric shock or a fall — as described by the regulator or the manufacturer.

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Product recall glossary — todos os 8 termos.