Product Safety Report: Donguan Keben Electrical Appliances Co., Ltd Extension Lead (2604-0074)
- Published
- 2026-08-19
- Category
- Electrical appliances and equipment – Extension/Power Supply Cords
- Hazard type
- Fire or burn
Product Safety Report for Donguan Keben Electrical Appliances Co., Ltd Extension Lead presenting a high risk of electric shock and fire.
De onde vem o dado
Official OPSS report
Cuidado
This is safety information, not advice
O que fazer com isso
What to do if you bought this product
What is the hazard with Donguan Keben Electrical Appliances Co., Ltd Extension Lead (2604-0074)?
Donguan Keben Electrical Appliances Co., Ltd Extension Lead (2604-0074) was announced earlier this year, in the "Electrical appliances and equipment – Extension/Power Supply Cords" category. The product presents a risk of electric shock because it has poor quality internal connections, including wires soldered directly together with no strain relief. Over time, the wires could detach and cause the product to become live. If a user touches exposed metal parts, they could receive an electric shock. The poor connections may also cause arcing, which could lead to overheating and a fire. Improvements are also required to product marking and labelling. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016. That is the hazard as reported publicly by the firm and the regulator; it does not necessarily mean every unit has failed.
What should you do if you own this product?
The import has been rejected at the border and destroyed. Contact the firm directly using the official recall page linked below for the exact remedy steps.
Glossário: os termos desta página
Recall
A public notice from a safety regulator or the company itself asking consumers to stop using, return, repair or exchange a product because it does not meet a safety requirement.
Hazard
The specific way a product can hurt someone — for example choking, fire, electric shock or a fall — as described by the regulator or the manufacturer.
Product recall glossary — todos os 8 termos.