Product Safety Report: Tesla Powerwall 2 (2609-0219)
- Published
- 2026-09-28
- Category
- Other - Batteries
- Brand
- Tesla
- Hazard type
- Fire or burn
Product Safety Report for Tesla Powerwall 2 presenting a risk of fire.
De onde vem o dado
Official OPSS report
Cuidado
This is safety information, not advice
O que fazer com isso
What to do if you bought this product
What is the hazard with Tesla Powerwall 2 (2609-0219)?
Tesla Powerwall 2 (2609-0219) (Tesla) was announced in the last month, in the "Other - Batteries" category. The product presents a risk of fire as certain battery cells within affected units may develop internal defects over time. An investigation identified that battery cells manufactured by a third party may contain excessive lithium plating, which can lead to cracking of the cell casing. This may result in an internal short circuit and subsequent thermal runaway, increasing the risk of the battery overheating and catching fire. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016. That is the hazard as reported publicly by the firm and the regulator; it does not necessarily mean every unit has failed.
What should you do if you own this product?
Tesla has remotely discharged most affected Powerwall 2 units pending replacement. Any remaining affected units are being discharged by Tesla technicians. Customers should ensure their Powerwall 2 remains online and check the Tesla app for a notification confirming whether their unit is affected. If a replacement is required, customers should contact their original Tesla Certified Installer to arrange installation. Affected Powerwall 2 units will be replaced free of charge. If the original installer is unavailable, customers should contact Tesla Support on +44 1628 450630 or visit Tesla Powerwall 2 Replacement Program. Contact the firm directly using the official recall page linked below for the exact remedy steps.
Glossário: os termos desta página
Recall
A public notice from a safety regulator or the company itself asking consumers to stop using, return, repair or exchange a product because it does not meet a safety requirement.
Hazard
The specific way a product can hurt someone — for example choking, fire, electric shock or a fall — as described by the regulator or the manufacturer.
Product recall glossary — todos os 8 termos.