Deale International Recalls CasaClean Handheld Steamers Due to Risk of Serious Burn Injury; Sold on HSN
- Recall date
- 2025-07-17
- Recall number
- 25389
- Category
- Other
- Hazard type
- Fire or burn
This recall involves CasaClean Handheld Steamers with model number DF-958. The recalled steamers were sold in white/gray and blue/gray colors. The recalled steamers are intended to remove dirt, grease and limescale in various household areas. The recalled steamers are composed of a water tank, a cap, a valve assembly, a hose, a hose clamp and an exit nozzle. The CasaClean logo is in silver finish on the right face of the steamer. The model number is listed on a large black bar on the product rating sticker on the bottom of the machine.
De onde vem o dado
Official CPSC recall page
Cuidado
This is safety information, not advice
O que fazer com isso
What to do if you own this product
What is the hazard with CasaClean Handheld Steamers?
CasaClean Handheld Steamers was announced in a previous recall cycle, in the "Other" category. The steamers can leak steam or spew hot boiling water, posing a risk of serious burn injury to users. That is the hazard as reported publicly by the firm and the regulator; it does not necessarily mean every unit has failed.
What should you do if you own this product?
Consumers should immediately stop using the recalled handheld steamers and contact Deale for instructions on how to safely cut the cord near the base of the machine, to provide proof of destruction, and to receive a refund. Consumers must take a photo of the cord that is cut near the base of the machine and upload the photo, along with their contact information, to the Recall Request form at www.thedeale.com/pages/casaclean-safety-recall to receive the refund. Sold at: HSN from November 2024 through April 2025 for about $40.. If you bought it somewhere else, the remedy above still applies — contact the firm directly using the official recall page linked below.
How many units are affected?
About About 23,000 units of CasaClean Handheld Steamers are covered by this recall, according to the official count reported by the firm to the regulator.
Glossário: os termos desta página
Recall
A public notice from a safety regulator or the company itself asking consumers to stop using, return, repair or exchange a product because it does not meet a safety requirement.
Remedy
What the company offers to fix the problem: a refund, a free repair, a replacement product, or instructions to dispose of the item safely.
Hazard
The specific way a product can hurt someone — for example choking, fire, electric shock or a fall — as described by the regulator or the manufacturer.
Flammability
How easily a material catches fire and how fast it burns. Textiles, electronics and candles are recalled for flammability when they fail a mandatory flame-resistance test.
Fonte: CPSC Flammable Fabrics Act standards — U.S. Consumer Product Safety Commission.
Product recall glossary — todos os 8 termos.