Dupray USA Recalls Neat Steam Cleaners Due to Risk of Burn Hazards or Serious Injury
- Recall date
- 2026-02-26
- Recall number
- 26283
- Category
- Other
- Hazard type
- Fire or burn
This recall involves the portable Dupray Neat Steam Cleaner. It is designed to clean, detail, sanitize, and deodorize household surfaces. The cleaner comes with a white base connected to a black flexible hose. The Model Number is DUP020WNA. Batch/Date Code 0118-01 through 0425-05 are on the rating label located on the bottom of the cleaner. The cleaner includes an accessory set that comes with various brushes, tools, a Velcro pad and dust cloths.
De onde vem o dado
Official CPSC recall page
Cuidado
This is safety information, not advice
O que fazer com isso
What to do if you own this product
What is the hazard with Dupray Neat Steam Cleaners?
Dupray Neat Steam Cleaners was announced earlier this year, in the "Other" category. The steam cleaner's boiler can rupture if it is overfilled, corroded and the pressure release valve malfunctions, posing risk of burn hazards or serious injury to users or bystanders. This falls under one of the more serious hazard categories (injury, choking or strangulation risk), so the recall covers every unit sold, not only units with a reported incident.
What should you do if you own this product?
Consumers should stop using the recalled steam cleaner immediately and go to dupray.com for instructions on receiving a free replacement safety boiler cap. Consumers will need their batch code, which is found on the bottom of the cleaner, to determine eligibility for the recall. The new safety cap is quick and easy to install with a simple screw-on design. Sold at: Online at dupray.com and in stores and online at Home Depot, Lowe's, Macy's, Walmart, Amazon.com and other retailers nationwide from April 2018 through December 2025 for about $150.. If you bought it somewhere else, the remedy above still applies — contact the firm directly using the official recall page linked below.
How many units are affected?
About About 651,145 (In addition, about 96,530 were sold in Canada) units of Dupray Neat Steam Cleaners are covered by this recall, according to the official count reported by the firm to the regulator.
Glossário: os termos desta página
Recall
A public notice from a safety regulator or the company itself asking consumers to stop using, return, repair or exchange a product because it does not meet a safety requirement.
Remedy
What the company offers to fix the problem: a refund, a free repair, a replacement product, or instructions to dispose of the item safely.
Hazard
The specific way a product can hurt someone — for example choking, fire, electric shock or a fall — as described by the regulator or the manufacturer.
Flammability
How easily a material catches fire and how fast it burns. Textiles, electronics and candles are recalled for flammability when they fail a mandatory flame-resistance test.
Fonte: CPSC Flammable Fabrics Act standards — U.S. Consumer Product Safety Commission.
Product recall glossary — todos os 8 termos.