Consumer and Vehicles

Residential Elevators Recalls Elevator StrikeLock Hoistway Door Locking Device Due to Risk of Serious Injury or Death from Fall and Injury Hazards

Recall date
2026-04-30
Recall number
26450
Category
Other
Hazard type
Fall or tip-over

This recall involves the StrikeLock hoistway door locking device, used to secure a residential elevator hoistway landing door. The product is silver in color. The door locking device is installed into the landing door jamb and looks similar to a standard door latch plate.

De onde vem o dado

Official CPSC recall page

Read the full notice, including photos and the consumer contact, on cpsc.gov. U.S. Consumer Product Safety Commission, public domain data.

Cuidado

This is safety information, not advice

Only CPSC and the recalling firm can confirm whether your specific unit is affected. This page restructures their own published text; it does not add a verdict of its own.

O que fazer com isso

What to do if you own this product

Follow the remedy below, and use the official recall link above to contact the firm — not a search result or a third-party reseller.

What is the hazard with Residential Elevators StrikeLock Hoistway Door Locking Device?

Residential Elevators StrikeLock Hoistway Door Locking Device was announced earlier this year, in the "Other" category. The elevator's StrikeLock hoistway door locking device can allow the elevator cab to move with a landing door open, posing a risk of serious injury or death due to fall and injury hazards. This falls under one of the more serious hazard categories (injury, choking or strangulation risk), so the recall covers every unit sold, not only units with a reported incident.

What should you do if you own this product?

Consumers should immediately stop using the residential elevator systems where StrikeLock hoistway door locking devices are installed and contact Residential Elevators or the local elevator dealer that installed their residential elevator system to schedule a free repair of their StrikeLock hoistway door locking devices. Consumers should contact Residential Elevators or the local elevator dealer that installed their residential elevator system if they are uncertain whether their residential elevator has a StrikeLock hoistway door locking device installed. Sold at: Residential Elevators and authorized elevator dealers nationwide from April 2024 through March 2026 for about $1,000.. If you bought it somewhere else, the remedy above still applies — contact the firm directly using the official recall page linked below.

How many units are affected?

About About 450 units of Residential Elevators StrikeLock Hoistway Door Locking Device are covered by this recall, according to the official count reported by the firm to the regulator.

Glossário: os termos desta página

Recall

A public notice from a safety regulator or the company itself asking consumers to stop using, return, repair or exchange a product because it does not meet a safety requirement.

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Remedy

What the company offers to fix the problem: a refund, a free repair, a replacement product, or instructions to dispose of the item safely.

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Hazard

The specific way a product can hurt someone — for example choking, fire, electric shock or a fall — as described by the regulator or the manufacturer.

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Product recall glossary — todos os 8 termos.