Viewrail Recalls Electronic LED Modules used with Floating Stairs and Rails Due to Fire Hazard
- Recall date
- 2025-08-14
- Recall number
- 25436
- Category
- Other
- Hazard type
- Fire or burn
This recall involves an electronic module for LEDs used to control lighting with floating stairs and rails. The module is located inside the metal stringer tube on the back of the stairs. The module is rectangular and white in color with model number "E2-WR" located on the front. The modules are accessories that came with the floating stairs and/or rails with LED lighting when requested by consumers.
De onde vem o dado
Official CPSC recall page
Cuidado
This is safety information, not advice
O que fazer com isso
What to do if you own this product
What is the hazard with Electronic LED modules used on Floating Stairs and Rails?
Electronic LED modules used on Floating Stairs and Rails was announced in a previous recall cycle, in the "Other" category. The LED module can overheat, causing it to melt, posing a fire hazard. That is the hazard as reported publicly by the firm and the regulator; it does not necessarily mean every unit has failed.
What should you do if you own this product?
Consumers should contact Viewrail to schedule an appointment for a technician to come to their residence and replace the module free of charge. Alternatively, consumers can request a refund for the module only in the form of a refund check. Consumers will receive the amount on the purchase receipt, or the sales price for the module, if no receipt is provided. Sold at: Viewrail.com from August 2023 through June 2025 for about $80.. If you bought it somewhere else, the remedy above still applies — contact the firm directly using the official recall page linked below.
How many units are affected?
About About 2,720 units of Electronic LED modules used on Floating Stairs and Rails are covered by this recall, according to the official count reported by the firm to the regulator.
Glossário: os termos desta página
Recall
A public notice from a safety regulator or the company itself asking consumers to stop using, return, repair or exchange a product because it does not meet a safety requirement.
Remedy
What the company offers to fix the problem: a refund, a free repair, a replacement product, or instructions to dispose of the item safely.
Hazard
The specific way a product can hurt someone — for example choking, fire, electric shock or a fall — as described by the regulator or the manufacturer.
Flammability
How easily a material catches fire and how fast it burns. Textiles, electronics and candles are recalled for flammability when they fail a mandatory flame-resistance test.
Fonte: CPSC Flammable Fabrics Act standards — U.S. Consumer Product Safety Commission.
Product recall glossary — todos os 8 termos.