Certain Char-Broil Bistro Pro™ Electric Grill + Charcoal Mode recalled due to potential electric shock hazard
- Last updated
- 2026-09-17
- Category
- Appliances
- Issue
- Electrical hazard
- Hazard type
- Electrical shock
De onde vem o dado
Official Health Canada recall page
Cuidado
This is safety information, not advice
O que fazer com isso
What to do if you own this product
What is the hazard with Char-Broil Bistro Pro™ Electric Grill + Charcoal Mode?
Char-Broil Bistro Pro™ Electric Grill + Charcoal Mode was announced in the last month, in the "Appliances" category. Electrical hazard That is the hazard as reported publicly by the firm and the regulator; it does not necessarily mean every unit has failed.
What should you do if you own this product?
Consumers should immediately stop using the recalled product and contact Char-Broil to obtain a repair kit.To register for the recall and request a free repair kit, customers should use the online order form at charbroil.com/BistroProFix. The repair kit consists of instructions for accessing and securing the grounding wire connection, the tools required to perform the repair (long-extension screwdriver and 5/16” (8mm) wrench), and a label to place on the unit to certify that the rework has been performed. A video demonstrating the repair steps is available here: https://www.charbroil.com/2026BistroProRepairVideo. Char-Broil is offering a $25 gift card, valid at participating retailers, to consumers who provide documentation of the completed repair.For more information, consumers can contact Char-Broil by telephone at 866-671-7988 from 6 am to 6 pm MT Monday through Saturday, by email at recall@charbroil.com or visit the company website.Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Char-Broil.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls. Contact the firm directly using the official recall page linked below for the exact remedy steps.
Glossário: os termos desta página
Recall
A public notice from a safety regulator or the company itself asking consumers to stop using, return, repair or exchange a product because it does not meet a safety requirement.
Remedy
What the company offers to fix the problem: a refund, a free repair, a replacement product, or instructions to dispose of the item safely.
Hazard
The specific way a product can hurt someone — for example choking, fire, electric shock or a fall — as described by the regulator or the manufacturer.
Product recall glossary — todos os 8 termos.