The Government of Canada is assisting Norco in communicating the MY25 Norco Sight VLT CX model e-bicycle recall
- Last updated
- 2025-08-05
- Category
- Other
- Issue
- Injury hazard
- Hazard type
- Other hazard
De onde vem o dado
Official Health Canada recall page
Cuidado
This is safety information, not advice
O que fazer com isso
What to do if you own this product
What is the hazard with MY25 Norco Sight VLT CX model e-bicycle?
MY25 Norco Sight VLT CX model e-bicycle was announced in a previous recall cycle, in the "Other" category. Injury hazard That is the hazard as reported publicly by the firm and the regulator; it does not necessarily mean every unit has failed.
What should you do if you own this product?
Consumers should immediately stop using the recalled e-bicycles and contact a Norco retailer to schedule a free replacement of the seatstay.For more information, consumers can contact Norco Rider Support by telephone at 1-800-663-8916, from 9 a.m. to 8 p.m. EST, Monday through Friday, or by email at warranty@norco.com.This notice is for information only and is not being conducted under the requirements of the Motor Vehicle Safety Act or the Canada Consumer Product Safety Act. Contact the firm directly using the official recall page linked below for the exact remedy steps.
Glossário: os termos desta página
Recall
A public notice from a safety regulator or the company itself asking consumers to stop using, return, repair or exchange a product because it does not meet a safety requirement.
Remedy
What the company offers to fix the problem: a refund, a free repair, a replacement product, or instructions to dispose of the item safely.
Hazard
The specific way a product can hurt someone — for example choking, fire, electric shock or a fall — as described by the regulator or the manufacturer.
Product recall glossary — todos os 8 termos.